Canada 
United States 
EU Customers 
TELUS-ACN Customer Portal just got a major upgrade!
Access TELUS/Koodo New Devices, Latest Mobile Plans, Add-ons, and More
Stay connected, entertained, and empowered like never before.
Discover the perfect blend of cutting-edge technology and exceptional customer service with TELUS Home and Mobility services.
Mobility
Canada’s fastest and most awarded mobile network is now 5G enabled, which means faster speeds, reliability, and capacity. Choose from simplified plan options and save more with TELUS Family.
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Internet
TELUS offers a range of Internet solutions to cater to your diverse needs. Upgrade to the seamless connectivity of TELUS PureFibre®, ensuring uninterrupted Internet that never lets you down. Experience affordable and reliable high-speed Internet with TELUS Copper Internet.
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SmartHome Security
TELUS SmartHome Security Products redefine safety and convenience with distinct offerings. Comprehensive home security with 24/7 monitoring, video surveillance, and smart home automation.
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Online Security
Keep your personal information safer with TELUS Online Security and help prevent cyber threats from reaching your devices.
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OPTIK TV
Customized entertainment all in one palace. Personalized profiles, universal search, your favorite apps, live TV, On Demand and more.
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Home Phone
The simple cost-effective way to stay in touch with those who matter most.
Shop Now
Mobility
Canada’s fastest and most awarded mobile network is now 5G enabled, which means faster speeds, reliability, and capacity. Choose from simplified plan options and save more with TELUS Family.
Shop Now
SmartHome Security
TELUS SmartHome Security Products redefine safety and convenience with distinct offerings. Comprehensive home security with 24/7 monitoring, video surveillance, and smart home automation.
Shop Now
Online Security
Keep your personal information safer with TELUS Online Security and help prevent cyber threats from reaching your devices.
Shop Now
Internet
TELUS offers a range of Internet solutions to cater to your diverse needs. Upgrade to the seamless connectivity of TELUS PureFibre®, ensuring uninterrupted Internet that never lets you down. Available in the following municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
Call Now
OPTIK TV
Customized entertainment all in one palace. Personalized profiles, universal search, your favorite apps, live TV, On Demand and more. Available in the following municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
Call Now
Wireless Home Phone
The simple cost-effective way to stay in touch with those who matter most.
Shop Now
Mobility
Canada’s fastest and most awarded mobile network is now 5G enabled, which means faster speeds, reliability, and capacity. Choose from simplified plan options and save more with TELUS Family.
Shop Now
SmartHome Security
TELUS SmartHome Security Products redefine safety and convenience with distinct offerings. Comprehensive home security with 24/7 monitoring, video surveillance, and smart home automation.
Shop Now
Online Security
Keep your personal information safer with TELUS Online Security and help prevent cyber threats from reaching your devices.
Shop Now
Wireless Home Phone
The simple cost-effective way to stay in touch with those who matter most.
Shop Now
Mobility
Canada’s fastest and most awarded mobile network is now 5G enabled, which means faster speeds, reliability, and capacity. Choose from simplified plan options and save more with TELUS Family.
Shop Now
SmartHome Security
TELUS SmartHome Security Products redefine safety and convenience with distinct offerings. Comprehensive home security with 24/7 monitoring, video surveillance, and smart home automation.
Shop Now
Online Security
Keep your personal information safer with TELUS Online Security and help prevent cyber threats from reaching your devices.
Shop Now
Wireless Home Phone
The simple cost-effective way to stay in touch with those who matter most.
Shop Now
Important Notes Before Placing Your Order
- Customers must complete and submit their own orders using their personal contact information. No one can complete the order on behalf of the customer.
- Existing TELUS, Koodo, Public Mobile customers are not eligible to apply through ACN.
- New customers will be required to complete a credit check. Please have your ID ready – Canadian Drivers License, Social Insurance Number, or Canadian credit card. Any other forms of ID used during a credit check will be deemed unacceptable.
- Ensure your billing and shipping addresses (when purchasing a new mobile device) match the address on your Acceptable Proof of Address documents. PO Boxes are not accepted.
- For Bring Your Own Device orders, confirm your device is unlocked.
- When transferring an existing phone number from another provider, please ensure that your mobile account is in good standing (with no outstanding balance) to be eligible to transfer to TELUS.
- The time it takes to place your order may take a minimum of 30 minutes, which may be extended based on the complexity of your order.
Important IBO Number and Referral Information:
Products may be limited by location. For products not shown, discuss with a dedicated TELUS sales agent when completing your order.
Shop now for TELUS
We look forward to you becoming a customer!
Customers must complete the address qualification form for TELUS PureFibre Internet and OPTIK TV services in the following Quebec municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
Please do not call the ACN/TELUS sales line. The TELUS agent will call you directly to complete your order.
Important IBO Number and Referral Information:
The following Toll-Free Number is dedicated for your order!
Call now for TELUS PureFibre Internet and OPTIK TV services in the following Quebec municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
We look forward to you becoming a customer!
Hours of operation:
Monday-Friday: 11:00 AM ET - 11:00 PM ET
Saturday-Sunday: 2:00 PM ET - 11:00 PM ET
After hours voicemail with next day follow up.