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The TELUS-ACN Customer Portal just got a major upgrade!

Access TELUS/Koodo New Devices, Latest Mobile Plans, Add-ons, and More.

Choose what makes you happy!

Koodo services can now be ordered through ACN thanks to ACN’s strategic partnership with Koodo’s parent company, TELUS. Koodo is a TELUS-owned brand that offers affordable rates, and flexible plans with an emphasis on a digital-first self-serve experience for customers.

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Mobility
Koodo’s network runs on the same award-winning network as TELUS. So you can stream talk and text on reliable 4G LTE networks. Koodo plans allow you to pay for what matters to you. You pick the data you need, the speed you want, and the perks you crave.
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Internet
Koodo Internet offers a reliable internet connection with the speed customers need at the price they want, with no surprises. Koodo Internet is available in Quebec, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador Saskatchewan, and Winnipeg (Manitoba).
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Mobility
Koodo’s network runs on the same award-winning network as TELUS. So you can stream talk and text on reliable 4G LTE networks. Koodo plans allow you to pay for what matters to you. You pick the data you need, the speed you want, and the perks you crave.
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What’s a Pick Your Perk Plan?
Koodo's Pick Your Perk Plans let you personalize your phone plan with one free perk - a plan feature!

Important Notes Before Placing Your Order

  • Customers must complete and submit their own orders using their personal contact information. No one can complete the order on behalf of the customer.
  • Existing TELUS, Koodo, and Public Mobile customers are not eligible to apply through ACN.
  • New customers will be required to complete a credit check. Please have your ID ready – Canadian Drivers License, Social Insurance Number, or Canadian credit card. Any other forms of ID used during a credit check will be deemed unacceptable.
  • Ensure your billing and shipping addresses (when purchasing a new mobile device) match the address on your Acceptable Proof of Address documents. PO Boxes are not accepted.
  • For Bring Your Own Device orders, confirm your device is unlocked.
  • When transferring an existing phone number from another provider, please ensure that your mobile account is in good standing (with no outstanding balance) to be eligible to transfer to TELUS.
  • The time it takes to place your order may take a minimum of 30 minutes, which may be extended based on the complexity of your order.
Koodo donuts
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Important IBO Number and Referral Information:
Products may be limited by location. For products not shown, discuss with a dedicated TELUS sales agent when completing your order.
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We look forward to you becoming a customer!
Customers must complete the address qualification form for TELUS PureFibre Internet and OPTIK TV services in the following Quebec municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
TELUS-ACN Address Qualification Form >>>
Please do not call the ACN/TELUS sales line. The TELUS agent will call you directly to complete your order.
TELUS-ACN Address Qualification Requirements
Customers must complete the address qualification form for TELUS PureFibre Internet and OPTIK TV services in the following Quebec municipalities: Beauce, Gaspesla, Lower St-Laurent, Northern Coast, North & South of Quebec (excluding the city).
The TELUS agent will call you directly to complete your order. Please do not call the ACN/TELUS sales line.