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ACN recommends you have the service installed by a qualified internal resource or a 3rd party.

If you have more than two lines or have any of the following (or do not know), you should have someone perform the installation of your equipment:

• 66-type termination Block
• Need Ethernet cable installed
• Have a separate firewall appliance

If you have two lines or less and do not have any of the above network components – and can perform simple wiring – you may be able to install the equipment yourself following our Installation Guide.  

Yes.  The ACN Business Phone Adapter requires a wired Ethernet connection to your router to enable connection to the Internet.

We suggest you purchase an inexpensive Ethernet switch, which is a good solution to add physical ports to your network.

If you choose to install your phone adapter yourself (without professional installation), make sure you have the following first:

• A High Speed Internet service like Cable or DSL
• Wired connection to a router (required)
• A network cable to plug the phone adapter into the router
• The installation guide