Do you have any questions about JOi Mobile?

Almost all JOi Mobile contract related issues, eg. payment, duration, upgrades, can be answered, handled and resolved via chat with one of our experts.

Chat now, Monday to Friday from 09:30 till 17:30 and we will happily help you out.

In addition, most contract cancellations can be done swiftly via chat with one of our experts.

This is the fastest way to get a response and help you in any way possible. Alternatively, you can contact us via our Interactive Voice Response on +33 187212016.

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Do you have any questions about Fixed Line?

Almost all Fixed Line contract related issues can be answered, handled and resolved via  chat with one of our experts.

Chat now, Monday to Friday from 09:30 till 17:30 and we will happily help you out.

This is the fastest way to get a response and help you in any way possible. Alternatively, you can contact us via our Interactive Voice Response on +33 970733258.

Only if you need to send us any documentation related to your Fixed Line contract, you can send it to our PO BOX:

ACN Communications France SAS
LA DEFENSE, Esplanade de Courbevoie,
16 place de l’Iris,
92400 Courbevoie,
France

 Additionally, only if you need to send a cheque or TIP, you can send it to our payment centre:

ACN Communications France
TSA 11745
92882 Nanterre Cedex 9
France

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Do you have any general inquiries?

For all general inquires, our experts have the answer for you via chat.

Chat now, Monday to Friday from 09:30 till 17:30 and we will happily help you out.

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