Customer Information

Essential information for customers about our services

If you are an IBO and your customer has any questions, please ask your customer to contact us directly. Due to legal obligations, we can only provide answers to the customer who the contract is with. Thank you.


IBO Back Office

Secure and private website for ACN Independent Business Owners.

If you are an existing Independent Business Owner, the majority of your questions can be answered by accessing IBO Back Office, the convenient, online portal available 24 hours a day, 7 days a week.

IBO Community

Gain knowledge. Ask questions. Share ideas.

Check out our 24/7 online community. In it you can find answers to your questions as well as the possibility to interact with other IBOs in Europe and share your experience with them.

To grow your business, it is vital to use ACN's wide range of business tools.


ACN Senior Vice Presidents

Do you have any questions and looking for a prompt response, chat with us!

Our dedicated team of experts is ready to answer all your questions Monday to Friday from 9:30 to 17:30.
If you are a Fixed Line customer and you have questions related to contracts and payment methods, most of your questions can be answered by one of our experts via our chat. Alternatively, click here for more contact options.